Privacy Policy

We, at Delphi Cargo Ltd. (the "Company", "we", "us", or "our"), are committed to protecting your personal information and your right to privacy. This privacy policy (the "Privacy Policy") describes the ways we collect information from and about you, how we use it, and what rights you have in relation to it, so that you may decide whether or not to provide information to us.

If there are any terms in this Privacy Policy that you do not agree with, please discontinue use of our Services (as defined below). By using our Services, you agree to this Privacy Policy in addition to any other agreements we might have with you. If such agreements contain terms that conflict with this Privacy Policy, the terms of those agreements will prevail.

This Privacy Policy does not govern the practices of entities that our Company does not own or control, or entities that do not own or control our company, or people that our Company does not employ or manage.

This Privacy Policy applies to all information collected through our business platforms, including our websites, applications, cloud based services, and/or any related services, sales, or marketing activities and any other platform by which we may choose to provide our services (collectively, the "Services").

Please read this Privacy Policy carefully as it will help you make informed decisions about sharing your personal information with us.

WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us such as your full name, your contact information, and information regarding your orders.

We collect personal information that you voluntarily provide to us when registering to the Services, when you contact us through the Services, expressing an interest in obtaining information about us or our products and services, when we correspond with you as a customer or prospective customer, or otherwise contacting us.

The personal information we collect can include the following:

• Your first and last name
• Phone number
• Email address
• Work title
• Work place
• Information about the orders you place (which may be considered as personal data only if directly attributable to you)
• Credentials (passwords, password hints, and similar security information for authentication and account access)

All personal information you provide to us must be true, complete, and accurate. You must notify us of any changes to such personal information.

Information automatically collected

In Short: Some information – such as user timezone – is collected automatically when you use our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity but may include your timezone, country, and location. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

HOW DO WE USE YOUR INFORMATION?

In Short: We process your information for purposes based on legitimate business interests, contract fulfillment, compliance with legal obligations, and/or your consent.

We use personal information collected via our Services for a variety of purposes described below, via:

• Our legitimate business interests ("Business Purposes")
• Performance of a contract with you ("Contractual")
• Your consent ("Consent")
• Compliance with our legal obligations ("Legal Reasons")

We use the information we collect or receive:

• To facilitate account creation and login process with your Consent.
• To send you marketing and promotional communications for Business Purposes and/or with your Consent.
• To send you administrative information for Business Purposes, Legal Reasons, and/or Contractual reasons.
• To post testimonials with your Consent.
• To protect our Services for Business Purposes and/or Legal Reasons.
• To enforce our terms, conditions, and policies for Business Purposes, Legal Reasons, and/or Contractual reasons.
• To respond to legal requests and prevent harm for Legal Reasons.
• For other Business Purposes (e.g., data analysis, identifying usage trends, evaluating and improving our Services).

WILL YOUR INFORMATION BE SHARED WITH ANYONE?

In Short: We only share information with your consent, to comply with laws, to protect your rights, or to fulfill business obligations.

We may share and disclose your information in the following situations:

• Compliance with Laws: To comply with applicable law, governmental requests, judicial proceedings, or legal processes.
• Vital Interests and Legal Rights: To investigate or take action regarding policy violations, fraud, safety, or as evidence in litigation.
• Vendors, Consultants, and Other Third-Party Service Providers: With vendors or providers who perform services for us and require access to such information.
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition.
• Affiliates: With our affiliates, requiring them to honor this Privacy Policy.
• Use of AI Products: If you use our AI-powered products, your input (including any personal data) is shared with third-party providers ("Technology Partners"). Do not include sensitive data in your input to these tools.

DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and store information.

• We use cookies for proper operation, statistics, user preferences, and information security.
• Third parties may manage our marketing activities and place cookies for tracking advertisements.
• See browser settings for cookie management or the relevant party's privacy policy (e.g., Google's privacy policy).

IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?

In Short: We may transfer, store, and process your information in countries other than your own.

• Our servers may be in cloud environments outside your territory.
• By using our Services, you consent to such transfers.
• We comply with relevant international data transfer laws, such as the Standard Contractual Clauses for EU data.

HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information as long as necessary unless otherwise required by law.

• We keep your personal information for as long as necessary for the purposes outlined in this policy.
• When there is no longer a legitimate need, we delete or anonymize your data.

HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through technical and organizational measures.

• We implement appropriate security measures but cannot guarantee the internet is 100% secure.
• Data transmission to and from our Services is at your own risk; please use secure environments.

DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

• By using the Services, you represent you are at least 18 or the parent/guardian of a minor.
• If we learn we have collected data from a child under 18, we will deactivate the account and delete related data.

WHAT ARE YOUR PRIVACY RIGHTS?

In Short: In some regions (e.g., the European Economic Area), you have rights to access, control, and manage your personal information.

You may:

• Request access to and obtain a copy of your personal information.
• Request rectification or erasure.
• Restrict processing.
• Request data portability.
• Withdraw consent at any time (does not affect processing before withdrawal).

To make a request, email us at ohad@delphicargo.com.

Upon termination requests, we will deactivate or delete your account, but may retain some information for fraud prevention, troubleshooting, legal compliance, etc.

Cookies & Similar Technologies:
Most browsers accept cookies by default, but you can change settings to remove or reject cookies.

Opting Out of Email Marketing:
You can unsubscribe by clicking the link in marketing emails, updating preferences in your account settings, or contacting us directly.

If you have additional questions or need more details, please contact us at ohad@delphicargo.com.